
146 • Relentless Improvement: True Stories of Lean Transformation
LET’S GET LEAN
I traveled to the West Coast ahead of my family to start work. ey would
follow soon. On my rst day, I experienced something that I had never
before experienced. When I got up at 5:00 a.m. to get ready to start the
day, I got this hollow feeling inside of me. I felt like I was on the other side
of the world. I had a bad feeling, which was not like me. I called my wife
and told her that I thought I had made a mistake, that this place was way
too far away. She told me I was just stressed and to go to work. A couple of
hours later, I was prowling around a new Gemba ...