Chapter 8. Providing relevance feedback

This chapter covers

  • The ongoing, multifaceted conversation between user and search
  • Methods, besides relevance ranking, for getting users to relevant content, including
    • Guiding users toward better search queries
    • Correcting users’ searches through spell-checking
    • Highlighting why documents are relevant to user searches
    • Explaining to users how their search is interpreted
    • Allowing users to filter out irrelevant content from the result set

To this point, we’ve discussed how to deeply manipulate relevance ranking. In this chapter, you’ll see that relevance ranking isn’t the only way to guide users to relevant content. Search enables a multifaceted conversation between the user and the search engine. ...

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