M
Main, 385
Maintainability, 385–386
Maintainability engineering, 386
Maintenance, 386
challenges, 173, 175f–176f
contract maintenance, profit and customer-centered, 2–3
core requirement versus core competencies for, 8
costs, 168f
customer service, 139
deferred, 5–6, 12–13, 121
failure of, 313–314
indiscriminate cutting of, 85–86
managed as business, 141
organization, benefits of, 177f–178f
performance measurement process, 139t, 140, 140f
predictive, 14, 39–40, 47–48, 57, 61–62, 71, 73, 89, 92, 94–95, 95f, 128, 133t, 134
profit in, 6–8, 6f
reliability centered, 61–62, 138f
standard task database, 142
storeroom, 62
strategies, development of, 224f
technical library, 207 ...

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