Index
Note: Numbers followed by an n refer to note entries and numbers followed by a b refer to bibliography entries.
Agility Alliance
Allred, Doug
“Ambidextrous Organization, The,”
Anderson, Brad
Anheuser-Busch
Apple
outsourcing
strategic partnering at
Ballard, Shari
Bank of America
Barnard, Chester
Barnes & Noble
Bartlett, Christopher A.
Best Buy
approach to employee education
busy moms segment study example
customer segments identification
front line training
goals for internal integration
growth trap of revenue or margin
imperative of a shift in perspective
integration of new focus with merchandizing
merchandizing’s responsibilities
new focus on driving customer value
recognition of need for information integration
segment-focused store ...
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