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Requirements Engineering for Software and Systems
book

Requirements Engineering for Software and Systems

by Phillip A. Laplante
March 2011
Intermediate to advanced content levelIntermediate to advanced
264 pages
7h 40m
English
CRC Press
Content preview from Requirements Engineering for Software and Systems
Mission Statement, Customers, and Stakeholders 33
maintainability
and so on
For the pet store POS system, customers want
speed
accuracy
clarity (in the printed receipt)
efficiency
ease of use (especially if self-service provided)
and more
So we would use our best efforts to attend to these needs. e problem becomes,
however, how do we measure satisfaction of these needs? Because, if these wants
and desires cannot be measured, then we will never achieve them. We will discuss
the issue of requirements satisfaction in Chapter 5.
What Don’t Customers Want?
Sometimes customers are very explicit in what they don’t want the system to do.
ese specific undesirable features or “do not wants” are frequently overlooked by
the requirements engin
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Publisher Resources

ISBN: 9781420064681