CHAPTER7
Determiningand InitiatingRemedial Action
“The shortest answer is doing.”
—Lord Edward Herbert, British Soldier and Diplomat,The Autobiography of Edward, Lord Herbert of Cherbury
With the audit’s completion, there is a thorough understanding of what is wrong with the project. Many of the issues have been assigned preliminary root causes. Now is the time to validate the findings and formulate the corrective action plan.
Before proceeding, though, the recovery manager should:
• Reevaluate decisions made and actions taken.
• Start to take some remedial action to correct basic issues.
• Implement the missing best practices.
To do this, the recovery manager must step out of the nonjudgmental role and take charge.
The Audit Report
If the recovery ...
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