Chapter 5. Build Resiliency

The cycle of team development is exhausting. This is obvious if you’re stuck in the Storming stage; it’s also true if your team had been Performing and hit its stride, but then a major change happened, and now you’re back to square one again.

Some of the change might take the form of top-down shifts in organizational direction—like a change in profit model, executive turnover, going public, or being acquired. Or the change might more directly impact the day-to-day of those on your team, like hiring freezes or reorgs. External forces might contribute to change, like a major shift in your country’s immigration policy ...

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