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Rethink: A Business Manifesto for Cutting Costs and Boosting Innovation
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Rethink: A Business Manifesto for Cutting Costs and Boosting Innovation

by Ric Merrifield
March 2009
Beginner content levelBeginner
240 pages
3h 30m
English
Pearson
Content preview from Rethink: A Business Manifesto for Cutting Costs and Boosting Innovation

SIXFourth—Understand What Can (and Can’t) Be Predicted

“I don’t try to describe thefuture. I try to prevent it.”

–Ray Bradbury

IN THE COURSE OF RETHINKING, you have learned how to identify your “whats,” determine their value and performance level, and figure out their connections to one another. The next step is to train the lens of predictability on your stakeholders—customers, suppliers, and partners—to anticipate their responses to the plug-and-play changes you want to make.

One of the more dramatic—and potentially traumatic—examples of “what” unpredictability occurred some years ago, when Chrysler decided to examine the vendors supplying parts for its Jeep Cherokee. The analysis of the company’s Manufacture-Product “what” started with ...

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Publisher Resources

ISBN: 9780137029686Purchase book