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Rethinking Assumptions About How Employees Work
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Rethinking Assumptions About How Employees Work

by George Westerman
October 2021
7 pages
13m
English
MIT Sloan Management Review
Content preview from Rethinking Assumptions About How Employees Work

Rethinking Assumptions About How Employees Work

Many companies pivoted to deal with the challenges of the pandemic. But preparing for the next era will require a change in leaders’ mindsets.

A management meme of the last year asks, “Who led digital transformation in your company?” The answer is not the CEO or COO or CIO. It’s COVID-19.

While darkly funny, it highlights an important point. The pandemic unleashed unprecedented levels of change in the business environment. In April 2020, soon after much of the world entered lockdown, Microsoft CEO Satya Nadella said, “We’ve seen two years’ worth of digital transformation in two months.”

In the year and a half since then, organizations have implemented changes ...

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Publisher Resources

ISBN: 53863MIT63232