
17
Crisis Management
Planning for Kidnap,
Ransom, and Extortion
‘‘Kidnapping, abductions and hostage situations have been a human practice
since the beginning of time. These practices, however, have changed rad ically
in the last 15 years.’’
—Charles Seoane Norona, CPP, ASIS International Seminar on Kidnapping,
Dallas, Texas
Many business executives, continuity planners, and security directors incorrectly believe
the term crisis management is synonymous with business continuity planning. There are
important distinctions between the two, although the methods used to arrive at plans
for each are basically the same (see Chapter 16). Planners who miss these ...