(d) Legal
(e) Social and corporate image
(f) Financial community credibility
3. Business Impact Analysis (BIA)—A Suggested Methodology:
Understand Assessment Techniques: Quantitative and Quali tative
Methods
a. BIA data collection methodologies
(1) Finalize an appropriate data collection method
(e.g., questionnaires, interviews, workshop, or an
agreed combination)
(a) Data collection via questionnaires
i. Understand the need for appropriate design
and distribution of questionnaires, including
explanation of purpose, to participating
departmental managers and staff
ii. Understand the role of and manage project
kick-off meetings to distribute and explain the
questionnaire
iii. Understand the role of and support respondents
during completion of questionnaires