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ROI of Software Process Improvement by David Rico

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Chapter 13 — Costs

COSTS

Costs are the amount of money that is necessary to implement one or more software process improvement (SPI) methods. Costs are the expenses associated with applying, using, and exploiting SPI methods. Costs are the resources that are necessary to deploy and institutionalize SPI methods in a software organization or firm. Costs or cost factors consist of training, process development, and product development. Appraisal preparation, appraisals, product development, inspections, tests, and maintenance are major costs. Training refers to SPI methods that rely on formal classroom training as the principal delivery ...

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