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Key Performance Indicators (KPIs)
Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving its business objectives. They are quantifiable metrics that are used to evaluate the success of a particular activity or process. KPIs can be applied to any aspect of a business, including finance, marketing, sales, production, and customer service. They allow businesses to monitor their progress and make data-driven decisions that improve overall performance. In this chapter, we will see how KPIs can be applied to RPA and automation.
KPIs are essential for businesses because they provide a framework for measuring progress toward specific goals. Without KPIs, it is challenging to determine whether ...
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