Chapter 17
Ten Tips for Selecting an RTLS Vendor
In This Chapter
Finding a vendor with a comprehensive portfolio
Identifying a strategic vendor
Understanding a vendor’s end user experience
Knowing where a vendor focuses its expertise
Understanding the importance of integration and interoperability
Determining a vendor’s experience with developing custom applications
Performing site surveys
Getting a proof of concept in your environment
Understanding the tag volumes the vendor can ship
Ensuring that the vendor provides remote troubleshooting and updates
An RTLS isn’t a one-time event or a single-use product; it’s a way of business. An RTLS isn’t something that you install, and some of your employees use it. It changes your processes. An RTLS affects how people do things, how people interact, and how performance is measured in any business division. You’ll learn and grow in your RTLS use. You may initially install it for tracking visitors and later use it for employee safety. You may want to use the same system for tracking the dwell times for people and assets to improve efficiency, and you may use the system for tracking assets for asset security.
Because of the potential costs and risks of the wrong decision for something that could be used so widespread and affect your processes, finding the right RTLS vendor is critical. Choosing vendors and replacing them later when they don’t work out may mean
Retraining your employees with respect to process changes.
Spending more time ...
