CHAPTER ELEVEN

LESSONS FROM THE WORLD’S MOST SUCCESSFUL LEADERSHIP ORGANIZATION

Washington. Grant. Patton. Marshall. Eisenhower. Nimitz. Each was a successful leader. Yet each had a distinctively different personality and style. Contemporaries described George Washington as stiff and ceremonious. Of the low-key Ulysses S. Grant, Lincoln once said: “He makes the least fuss of any man you ever knew. I believe he had been in this room a minute or so before I knew that he was here.” Patton, by contrast, was famous for making a fuss. Swaggering, theatrical, and confrontational, Patton inspired great loyalty from his troops yet brought a flood of censure onto himself by berating and slapping a soldier.

George Marshall embodied reserve and formality. ...

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