Run Grow Transform

Table of contents

1. Cover
2. Half Title
3. Title Page
4. Copyright Page
5. Dedication
6. Table of Contents
7. Foreword
8. Acknowledgments
9. Author and Editor
10. Contributors
11. Introduction
12. SECTION I CREATING A FRAMEWORK FOR BUSINESS AND LEAN IT INTEGRATION
    1. 1 In Pursuit of Growth and Innovation
    2. 2 Value Streams: Aligning Resources to Create Value
    3. 3 Integrating IT Capabilities into Value Streams
    4. 4 Leveraging Value Stream Resources
    5. 5 Speeding Ideas to Market
    6. 6 Measuring Value
    7. 7 Lean Leadership and the Lean Management System
    8. 8 The Lean Learning Enterprise
13. SECTION II NTEGRATING THE LEAN IT COMMUNITY
    1. 9 Lean Enterprise Architecture: An Architectural View of IT Value Stream Flow
    2. 10 Lean and Business Process Management: Seeing the Whole
    3. 11 Lean IT Service Management: Understanding and Navigating the Cultural Silos of IT Value Streams
    4. 12 Lean ERP: Combating Complexity and Accelerating Change
    5. 13 Lean Software Development: Exploring the Principles of Value and Flow
    6. 14 Lean Data Management: The Invisible Dimension Supporting the Flow of Value
    7. 15 Lean Business Intelligence: Listening to the Virtual Voice of the Customer
14. Appendix A What Is Lean IT? A Working Definition
15. Appendix B Additional Lean Resources
16. Appendix C Case Study: Ci&T: Doing the Right Things
17. Appendix D Case Study: ING Bank Netherlands: Our Lean IT Transformation Journey
18. Appendix E Case Study: Netsis: An ERP Publisher’s Lean IT Journey