Chapter 1

In Pursuit of Growth and Innovation

Steve Bell

Knowledge is an unending adventure at the edge of uncertainty.

Jacob Bronowski

Scientist and author of The Ascent of Man

WHAT YOU’LL LEARN IN THIS CHAPTER

▪  Why Lean IT plays an essential role in the ability of the enterprise to run, grow, and transform

▪  Why sustained success requires a dynamic balance of operational excellence and innovation

▪  Why a new approach to governance can help drive innovation and alleviate uncertainty across the IT portfolio

▪  Why it’s more important to be a “learner” than a “knower”

The CIO is sitting in a large and well appointed but empty conference room, a cup of cold coffee beside him as he thumbs through his fifty-page project portfolio. Casually ...

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