9Running: Deliver UnmistakableValueimage

“This is not the end,” Winston Churchill once told his gallant countrymen. “It is not even the beginning of the end. But it is, perhaps, the end of the beginning.” That is precisely where this chapter brings us. Through long and diligent effort, your traditional training function has been transformed into a training enterprise. The people, products, processes, and infrastructure required to run training like a business are in place. Any early wins you achieved during the Installing phase have alerted your customers that you are determined to make a difference. It is the end of the beginning. It is time to ...

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