Shared Services


My idea of heaven is a great big baked potato and someone to share it with.

—Oprah Winfrey


Shared Services represent specialty roles that are necessary for success of an Agile Release Train (ART) or Value Stream but that cannot be dedicated full time. These resources may include security specialists, information architects, DBAs, technical writers, quality assurance, IT operations personnel, and more. As the resources are specialized, often single-sourced, and typically quite busy, each ART and value stream must plan to engage the resources they need, when they need them.


Agile Release Trains and, by extension, ...

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