Metrics

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The most important things cannot be measured. The issues that are most important, long term, cannot be measured in advance.

—W. Edwards Deming

Working software is the primary measure of progress.

—Agile Manifesto

Abstract

People adjust their behavior based on the metrics used to measure their systems and evaluate their performance, so they will naturally flex their efforts to improve the measures the Enterprise puts in place. But it’s true that most measures are simply proxies for some real, and often intangible, results, so they need to be handled with care.

With its work physics, timeboxes, and fast feedback, Agile is inherently more ...

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