Index

Note: Page numbers with “f’ denote figures; “t” tables.

A
Abrupt mood changes, 43
Absenteeism, 43
Access control systems, 50
Alarm systems, 65
activity log, 65
venders, 63–64
Arrest, 56
B
Bomb threats, 13
Business recovery procedures/processes, 14
C
Cash handling policy, 133
Central alarm monitoring station, 51, 107, 107f
Certified Institutional Protection Specialist (CIPS), 39
Choice list, contractor of, 16–17
Choudhary Law Office, 120
Civil liability, 57
Code sets, 25
Compulsive repetitive behavior, 43
Computer-based (IP) cameras, 61
Continual tardiness, 43
Criminal liability, 57
Customer service
enforcement of rules, 77
special treatment, 75
ten commandments of, 75–76
training program, 75–76
D
Department of Homeland Security, 128
Detention, 55–56
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