Make a Positive First Impression
To summarize this chapter: How we show up really matters. But, there’s much more that goes into this than you might imagine, so keep reading.
From experience, I know showing up matters, so it’s something I consistently highlight when training others.
I remember landing an important sales meeting with what had the potential to be a major customer. I worked like crazy to get this appointment and was understandably excited. I bought a new suit and rewarded myself with some pink Chanel lip gloss. I was dressed and ready to go.
Arriving 30 minutes early, my colleague and I signed in and waited in the lobby. She leaned ...
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