Assessments

Chapter 1

  1. C: Service Cloud
  2. False – a Salesforce Object is analogous to a database table containing many records.
  3. False – AppExchange distributes managed and unmanaged packages for the Lightning Platform; B2C Commerce runs on a separate technology.
  4. Custom Objects reside in the Lightning Platform database; External Objects are retrieved on demand from an external system.
  5. Tabular Report
  6. Flow, specifically a record-triggered flow.
  7. A: Flow Builder, specifically a screen flow to walk the user through the necessary steps.

Chapter 2

  1. Professional Edition does not support API based integrations by default, which are required in a B2C integration. The client must either enable API integration for Professional Edition or upgrade to Enterprise ...

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