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Salesforce CRM: The Definitive Admin Handbook by Paul Goodey

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Change management overview

As outlined in the section on installing apps from the AppExchange Marketplace, you should properly evaluate the functionality and results of deploying an app within your Salesforce CRM organization. This concept is part of a wider concern, which addresses the way that changes are applied to the Salesforce CRM application.

With the use of Salesforce sandboxes, you can properly evaluate and perform due diligence for new Salesforce functionality before deciding to roll it out to your users in the production system. In the case of an AppExchange app, if the app proves to be unsuccessful, then it need not be uninstalled.

Salesforce sandboxes

To manage sandboxes in Salesforce CRM, follow the path your name | Setup | (Administration ...

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