Salesforce Field Service: A Beginner’s Guide to Creating, Managing, and Automating Field Service

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023

S. ChatratiSalesforce Field Servicehttps://doi.org/10.1007/978-1-4842-9517-5_2

2. Salesforce Field Service Objects and Data Model

Saiteja Chatrati¹  

(1)

San Jose, CA, USA

 

In the previous chapter, you learned why Salesforce Field Service is important to your business and how to enable it. In this chapter, we will cover the objects and data model in Salesforce Field Service. Salesforce Field Service involves multiple objects that are interdependent with each other. Once you enable Field Service, you should be able to access these core objects. With the help of a data model, you will understand how these objects are interlinked with each other.

To execute crucial ...