Salesforce Platform App Builder Certification Handbook

Improving productivity using the automated approval process

Apart from automating the process workflows, Force.com also provides a system to automate the approval process. The difference between workflows and an approval process is that an approval process requires a manual decision between the flows. A typical approval process flow is as follows:

Creating a multi-step approval process

An approval process can be a single step or multiple steps. At every approval stage, we can add a set of actions. The following diagram shows the visualization of a multi-stage approval process:

Let's create a multi-step approval process.

Exercise-special circumstances ...