July 2018
Beginner to intermediate
170 pages
3h 40m
English
With multiple schedules, you can easily optimize sales or support processes, automate follow-ups on outstanding cases and reminder notifications for a task, and incorporate all of your business requirements within a single process. For example, when the case origin is Phone and the priority is high, then you can execute multiple groups of scheduled actions, such as the following:
Let's look at a business scenario. Suppose ...