Chapter 21
Extending Beyond CRM with the Platform
In This Chapter
Understanding the Force.com platform
Creating apps on Force.com
Deploying apps for your company
What if you could modify your business applications in minutes to match the unique ways you manage your customer relationships? How much more productive could you be if you spent less time fighting your technology — and more time with your customers?
Force.com is the Salesforce platform you use to customize and create on-demand applications by simply pointing and clicking your mouse on easy-to-use web pages. In fact, with Force.com, you can not only customize your existing Salesforce applications but also now build entirely new applications to fit the way you do business. If you need a little inspiration, you can also install a preexisting solution from the AppExchange directory.
In this chapter, we demystify the Force.com platform and define some basic terms to give you a glimpse of the awesome power of creating custom apps. Then you see how to share your creation on the AppExchange (www.appexchange.com). Finally, we offer simple and critical tips for preparing your deployment game plan.
Understanding the Force.com Platform ...
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