Chapter 5. Making Happy Users

It is said that “a day that is without troubles is not fulfilling. Rather, give me a day of troubles well handled so that I can be content with my achievements.”

In the world of computer networks, problems are as varied as the people who create them or experience them. The design of the network implemented in Chapter 4, “The 500-User Office” may create problems for some network users. The following lists some of the problems that may occur:

Users experiencing difficulty logging onto the networkWhen a Windows client logs onto the network, many data packets are exchanged between the client and the server that is ...

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