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Sams Teach Yourself Network Troubleshooting in 24 Hours, Second Edition by Jonathan Feldman

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Workshop

Workshop time! Here’s a brief quiz to help you make the most out of this hour’s lesson as well as activities for you to try on your own.

Quiz

Q1: An external tape backup unit comes back from repair. You plug it in and boot up your PC. Your PC hangs at the BIOS screen. What do you do?
  1. Call your local repair shop.

  2. Disconnect the tape drive.

  3. Call your brother-in-law who’s “into” computers.

  4. Press Ctrl+Alt+Del.

Q2: You add non-system software (that is, software targeted to the end user, not a system utility or anything like that) to your NT server that requires a reboot. However, you don’t remember the last time the server was rebooted. Upon rebooting, you get a message saying that a service failed to start. You uninstall the software and reboot ...

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