Q&A

Q1: How can I tell whether a problem workstation is similar enough to a known good workstation to compare apples to apples?
A1: You need to have a good sense of when a workstation was installed, who installed it, and so on. Your site’s detail documentation will come in handy for determining this. Even documentation in the way of receipts can determine whether a workstation was purchased (and therefore configured) at the same time as another. If you work for a large organization, your purchasing department most likely has asset tags on the PCs. Also, the date of purchase can probably be found somewhere in a database.
Q2: How do I shotgun a known good user setup?
A2: A user setup consists of the user object, the profile, and perhaps the home ...

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