O'Reilly logo

Sams Teach Yourself Network Troubleshooting in 24 Hours, Second Edition by Jonathan Feldman

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Q&A

Q1: How can I tell whether a problem workstation is similar enough to a known good workstation to compare apples to apples?
A1: You need to have a good sense of when a workstation was installed, who installed it, and so on. Your site’s detail documentation will come in handy for determining this. Even documentation in the way of receipts can determine whether a workstation was purchased (and therefore configured) at the same time as another. If you work for a large organization, your purchasing department most likely has asset tags on the PCs. Also, the date of purchase can probably be found somewhere in a database.
Q2: How do I shotgun a known good user setup?
A2: A user setup consists of the user object, the profile, and perhaps the home ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required