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Sams Teach Yourself Network Troubleshooting in 24 Hours, Second Edition by Jonathan Feldman

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Workshop

Workshop time! Here’s a brief quiz to help you make the most out of this hour’s lesson as well as some activities for you to try on your own.

Quiz

Q1: Which of the following is it best to search a support site with?
  1. As many keywords as possible

  2. One unique keyword

  3. A quoted phrase or error message

  4. Both B and C

Q2: A support CD-ROM you want costs $300. Your boss asks you to justify buying it by telling him how many hours of consultant work you can avoid. At $150 per hour (which is the going rate for your consultant), you calculate that you would only have to avoid ________ hours of calling the consultant to justify the cost of the CD-ROM.
  1. 2

  2. 9

  3. 5

  4. 15

Q3: True or False: Usenet discussion groups are always correct about technical issues.
Q4: To search ...

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