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Sams Teach Yourself Network Troubleshooting in 24 Hours, Second Edition by Jonathan Feldman

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Chapter 20. In-depth Application Troubleshooting

I have yet to see a problem, however complicated, which, when looked at in the right way, did not become still more complicated.

——Paul Anderson

Sadly, most problems won’t be reported to you as “I can’t update my customer database due to insufficient file permissions” or “A network checksum error due to bad router code is making my print file garbled.” (I only wish!) Most times, in addition to the generic troubleshooting mechanisms we discussed in Part II and the initial problem triage techniques we discussed in Hour 17, “Where Do You Start?” you’re going to have to do some specific application-level investigation.

This hour, you’re going to grab a backhoe and do some digging in your network ...

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