Hour 22. Network Troubleshooters Just Wanna Have Fun

O, it is excellent

to have a giant’s strength; but it is tyrannous to use it like a giant.

——William Shakespeare, Measure for Measure, II, 2

Let’s say that you’ve been tasked by your boss to get good at network troubleshooting. So far, things are wonderful: You’ve gotten permission to buy this book, to go to a class or two, and things are just great. The only problem is that nothing’s broken in almost forever. It’s as if the network gremlins know that you’re prepared for them and are waiting until your guard is down—they’re waiting until you forget the stuff you’ve learned before they pounce.

Well, you can foil their crafty little plans by plying your troubleshooting trade to help the masses ...

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