Lesson 26. Dealing with Feedback

In this lesson, you learn how to use eBay’s feedback system.

Understanding Feedback

Next to every buyer and seller’s name on eBay are a number and (more often than not) a colored star, like the one in Figure 26.1. This number and star represent that user’s feedback rating. The larger the number, the better the feedback—and the more transactions that user has participated in.

Figure 26.1 Check the feedback rating next to a member’s name.

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How are these feedback ratings calculated?

First, every new user starts with 0 points. For every positive feedback received, eBay adds 1 point to a feedback rating. For every negative ...

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