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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Answers

1. The building blocks of Microsoft Dynamics CRM include Account, Contact, Activity, Opportunity.

2. The Opportunity entity is an entity that tracks the details of a potential sale, including estimated premium, estimated close date, and probability of closing.

3. Yes, entities have relationships. The relationship between Account and Contact is a good example.

4. An entity represents a Microsoft SQL Server table.

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