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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Summary

We explored the building blocks of Microsoft Dynamics CRM, but this is only the tip of the iceberg when it comes to understanding the complete set of building blocks available to you. Dive deep into getting your mind around a building block having key features and functionalities and each building block having a set of relationships to other entities within the Microsoft Dynamics CRM platform.

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