Answers
1. Only the System Customizer has reduced access to core customer related records. While seeing everything in the system is not a big issue, it is worthwhile reviewing what you will allow users to delete. Consider the scenario in which a disgruntled employee decides to leave your organization; you probably don’t want that person going through the system, deleting all their records. It is a better practice to get users to use the native feature of deactivating a record if it is no longer current/active rather than deleting records.
2. So that any history is maintained for your business, a user cannot be deleted from the system. However, you can disable a user via the Actions menu on the user record. When you disable a user, his or her ...
Get Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
