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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Hour 8. The Sales Funnel

What You’ll Learn in This Hour:

Sales styles and choices

Automating the sales process with workflow

Editing an existing workflow

In this hour, you’ll learn about the world of sales and how sales, sales processes, sales funnels, and overall sales styles are tied to Microsoft Dynamics CRM. This lesson dives into different industry sales methodologies, and it looks closely at what the sales funnel is all about, what it is used for, and why it is important.

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