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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Quiz

1. What is the difference between a full campaign and a quick campaign?

2. What record types can be used in a marketing list?

3. What is a channel campaign activity? What is a nonchannel campaign activity?

4. True or False: A campaign response can be converted to a Lead entity.

5. True or False: The total cost of a campaign is calculated automatically.

6. What default reports in Microsoft Dynamics CRM help a marketing manager track the progress of a campaign?

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