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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Hour 11. Configuring Your Interaction with Microsoft Dynamics CRM

What You’ll Learn in This Hour:

Basic configurations

Web Resources

Default fields

In this hour, you will learn how to modify Microsoft Dynamics CRM to better fit your business needs. You will learn how to add new fields to the data entry forms and modify existing fields. You will also learn how to move fields from section to section. Finally, you will learn about including iFrames and adding form-specific scripts to the system.

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