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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Exercise

Create two activities of each type and associate them with a specific contact. Create one activity from Activities from the Workplace navigation bar. Create the other activity after selecting a specific contact and then selecting Activity from the left menu of the Contact form. What happens differently when you create each of these activities in these two different ways?

Go to the Activity view and change the view type to each of the unique types. Notice how the views change, based on the type of activity you choose.

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