Q. My company has strict rules about Word macros. Can we use the mail merge feature without enabling macros?
A. No. The Microsoft Word macros need to be enabled for mail merge to work; however, the Microsoft Dynamics CRM macro is a signed macro.
Q. Does Microsoft Word 2010 make much of a difference? We are currently on Microsoft Word 2007.
A. Microsoft Word 2007 is the first version of Word to support the standard XML format. This format offers more flexibility and options with mail merging. Microsoft Word 2010 takes this one step further and offers you even more capabilities.