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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Hour 15. Outlook Integration

What You’ll Learn in This Hour:

Microsoft Dynamics CRM for Outlook options

The synchronizing architecture

Synchronizing data

Mobility

What to watch out for: troubleshooting Microsoft Outlook

Microsoft Dynamics CRM integrates with Microsoft Outlook in a number of different places. There are numerous choices when it comes to Outlook integration. In previous hours, we touched on a few of them. This hour examines the options that relate to data in Outlook, Microsoft Dynamics CRM 2011 data, and data on your mobile device synchronizing with Outlook.

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