1. In the scenario described previously, what else can Jack use from his Microsoft Dynamics CRM system to help him remember details about different people he meets?

2. Mary wants to keep her personal contacts out of Microsoft Dynamics CRM, and yet she needs some of these key details at work. How can Mary keep her personal contacts separate if all contacts are synchronized?

3. Do you have to use the Microsoft Dynamics CRM Outlook client to access Microsoft Dynamics CRM?

4. Will Microsoft Dynamics CRM Phone Call activities synchronize with Microsoft Outlook Task activities?

5. Where do Outlook appointments synchronize?

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