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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Getting Started with Reports

When we use the word reports, we mean formatted representations of data, with information either grouped or charted. A report is typically used for getting a quick overview of patterns in your data so that you can make a business decision or for communicating performance to other people, such as capturing end-of-quarter results.

Microsoft Dynamics CRM comes with 25 predefined reports. Depending on how much Microsoft Dynamics CRM has been customized for your organization, these reports may or may not be useful for you.

Microsoft Dynamics CRM also comes with the Report Wizard, which makes it easy to create your own reports that include charts or tables for presenting your data.

By the Way: Reporting

Reporting is one ...

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