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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Integrating Microsoft Dynamics CRM with External Web Sources

Extra external software is not necessarily needed to integrate Microsoft Dynamics CRM with an externally facing environment. However, the extra software can offer quick configuration for resolving business rules and regulations. It can also offer a quick ramp-up and a space for a layer of validation.

Take, for instance, a need to filter out leads that have a name of Donald Duck or the need to validate and protect against data changes that impact existing information negatively. You might also have an interest in interacting with users who are not authenticated users of your CRM system prior to offering them access to change anything in your Microsoft Dynamics CRM environment.

Data can ...

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