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Integrating Microsoft Dynamics CRM into Accounting Applications

Integration of Microsoft Dynamics CRM into accounting applications has technical and business culture contexts.

Business Context

Quite often there is a cultural difference between the needs of the accounting or finance department and the needs of all the other departments in a company. A common request and resistance is to open up access to an accounting application to the entire firm. Opening the accounting data access and the ability to modify this data to the entire firm can seriously compromise auditing and financial controls built into business processes within a company. What is really needed is visibility to a subset of key accounting data for those people who require certain ...