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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Integration Risks

When integrating to other systems there is an area that is easy to forget. What happens when the experts you are depending on forget to tell you about functions, rules, business processes, and data within the system you are integrating to?

This is a clear risk area, particularly if your integration is passing data between two systems. Data updated in one system will update the data in the other system and vice versa. The business rules that apply to the system you are integrating to often have to be honored in the new system being built and yet are not always captured as new requirements.

Another area to consider is the quality of data. A task to do some data scrubbing, such as running addresses through a validation process, ...

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