Understanding Enterprise Content Management
The Association for Information and Image Management (AIIM) International, the worldwide association for enterprise content management, defines ECM this way: “Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization’s unstructured information, wherever that information exists.”
ECM encompasses areas such as document management, records management, web content management, electronic forms management, workflow management, search, and collaboration. Primarily, ECM is focused on managing the life cycle of content ...
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